Shopping Cart
Module features and benefits
- “Ask about product” button on the product page and product listings – the customer does not need to open the product page to ask a question.
- Submission in a modal (popup window) – quick interaction without page reload thanks to AJAX.
- Real-time field validation – errors highlighted inline (e.g. required fields, valid email, consents), and messages disappear after the data is corrected.
- reCAPTCHA support – protection against spam and bots, with a clear message in case of failed verification.
- Honeypot – an additional anti-spam layer invisible to the user, limiting automated submissions.
- Spinner and “Sending…” state – clear feedback that the form is processing, without the “I’m clicking and don’t know if it went through” effect.
- Messages after submission – success confirmation in the same window; automatic closing after a moment only when the submission is successful.
- No auto-closing on errors – if something is wrong, the modal stays open and shows specific messages.
- Including product context – the message contains information about which product the inquiry concerns (e.g. name/ID/link), which shortens handling time on the store side.
- Better inquiry conversion – the customer has a shorter contact path, which increases the number of real inquiries and the chance of a sale.
- Higher lead quality – the user asks about a specific product, so the support team receives a precise topic to respond to.
- Protection against abuse – anti-spam mechanisms (reCAPTCHA + honeypot) reduce false submissions and mailbox load.