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Activities covered by the support:
- Store installation on the indicated server in the latest Polish version
- Updating any version to the latest release (with switching to the default template of that version)
- Assistance with operation and configuration (remote)
- Help with unusual problems, proposed solutions
- Minor changes to the store's operation
- Help in emergency situations, also at unusual hours (9 - 21)
- Assistance with importing products, possible suggestions on how to easily obtain descriptions and photos from manufacturers' websites (writing scripts that will download the data and save it in a format suitable for import - priced separately)
- etc.
Activities not covered by the support:
- Writing modules or time-consuming modification of existing ones
- Larger or time-consuming changes to the store's operation or appearance
- Work on the store such as stocking goods, etc...
After purchasing the service, you will receive access to AnyDesk, Phone, TeamViewer, Remote Desktop.