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Activities that the support includes:
- Installation of the store on the indicated server in the latest version in Polish
- Update of each version to the latest release (with a switch to the default template of the version)
- Assistance in operation and configuration (remote)
- Help with unusual problems, proposals of solutions
- Minor changes in the operation of the store
- Assistance in emergency situations, including at unusual times (9 - 21)
- Help with importing products, possible suggestions on how to easily obtain descriptions and photos from manufacturers' websites (writing skrpypts that will download the data and save them to a format capable of importing - is priced separately)
- etc
Activities that support does not cover:
- Writing modules or time-consuming redesign of existing ones
- Major or time-consuming changes in the operation of the store or its appearance
- Work on the store like merchandising etc....
After purchasing the service you will get access to Skpype, Phone, TeamViewer, Remote Desktop.